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A concierge in your pocket

10 years ago
Airbnb and online reviews are making it harder for hotels to compete for your business. To stay ahead of the game, they're turning to apps and online platforms to transform your customer experience.

A concierge in your pocket

10 years ago
Airbnb and online reviews are making it harder for hotels to compete for your business. To stay ahead of the game, they're turning to apps and online platforms to transform your customer experience.

For-profit colleges explained

10 years ago
The government is cracking down on for-profit colleges for peddling costly diplomas and false promises to low-income students. Christine Romans explains how for-profit colleges work.

From Facebook fan page to Latino social media giant

10 years ago
Lance Rios started with a Facebook fan page asking fellow Latinos to define what it means to be Latino in America. It's grown into a marketing business featuring comic skits, memes and shared recipes that's attracted millions of followers on social media. Past and current clients of 'Being Latino' include Coca Cola, Procter & Gamble and Honeywell.
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