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Airlines have gotten away with this long enough

3 years 11 months ago
In my line of work -- and probably yours, too -- I cannot collect payment for a service, refuse to perform it, refuse to issue a refund and expect to remain legally and reputationally in the clear. If I did that, and especially if I did it over and over again, I would expect to be sued, shunned and eventually out of a job.
Checked
3 minutes 54 seconds ago
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